Refund review
Refund requests are reviewed according to the request date, payment status, course date, costs already incurred, and the reason for the request. Submitting a request does not guarantee approval.
Nonrefundable circumstances
No-shows, incomplete pre-work, late arrival, early departure, removal for conduct, or failure to meet certification requirements do not automatically qualify for a refund.
Employer and third-party payments
Approved refunds are returned to the original payer unless a written agreement requires another process. Purchase-order and invoice adjustments may require additional processing time.
Provider cancellation
If Wholistic Vibes Wellness cancels a session and an acceptable transfer is not available, affected learners receive written instructions about refund or credit options.
Processing
Approved refunds are processed through the original payment method when possible. Financial institutions may require additional time to post the transaction.
Use the published request form and include the learner name, session, payment reference, and reason for the request.
Refund Request Form